公平贸易茶

可持续性与制造

本产品使用由 Etiko 提供的公平贸易认证服装，支持从原材料到最终生产的负责任和透明的供应链。

棉花和制造合作伙伴经过认证并接受独立审计，以符合公认的全球标准，包括：

• 公平贸易认证，支持棉农获得更好的价格、工作条件和社区投资
• GOTS（全球有机纺织品标准），确保认证有机纤维和对环境负责的加工过程
• 独立的第三方审计，支持安全、道德和持续改进的制造实践

生产由公平贸易供应链中的认证制造合作伙伴完成。

为了让您的RMIT服装和产品发挥最大效用，您应始终阅读并遵循附带或提供的护理标签上的说明，因为这些说明是针对您所购买产品的具体情况。

然而，鉴于我们了解我们的产品以及大多数人如何使用它们，我们为您提供了一些额外提示，这些提示可以进一步延长您购买产品的使用寿命

如果您不确定如何护理您的物品，请联系我们！

.......悄悄告诉您，烘干任何衣物都不是个好主意 ;-)

服装（连帽衫、T恤、Polo衫、圆领衫、夹克和口罩）

轻柔机洗（Redbacks Varsity系列，仅使用蘸有温和洗衣液的湿布进行局部清洁）

• 水温低于30°C，首选冷水。
• 使用温和洗衣液。
• 与颜色相近的衣物一起洗涤。

请勿漂白。

反面低温熨烫。

请勿熨烫印花或装饰品。

• 请勿干洗。
• 请勿滚筒烘干。

Change of Mind

• Refunds: We do not offer refunds for a change of mind.
• Exchanges: We may offer exchanges within 14 days of receiving your goods. Items must be unworn, unused, in resalable condition, and have all original tags attached. You will be responsible for return postage costs.
  
  

Sale Items & Special Orders

• Sale items are final and cannot be refunded or exchanged for a change of mind.
• Special Orders (custom-made items, course name badges, uniforms, and equipment) are also final and cannot be refunded or exchanged for a change of mind. Please choose carefully.
  
  

Damaged or Faulty Items

• Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
• If an item has a major failure (e.g., it is unsafe, significantly different from the description, or does not do what it is supposed to), you are entitled to your choice of a refund or replacement.
• If the issue is not major, we will repair or replace the item within a reasonable time.

If you need to request a return or exchange please email rmitstore@rmit.edu.au or come into one of our City or Bundoora stores.

This is a summary of our policy. For complete details on returns, exchanges, and your consumer rights, please view our full Terms of Service

Free Pickup

Pickup is free at both our our RMIT Store locations in the City and Bundoora. Packing time is usually 24-48 hours. You will be notified when you order is ready for collection.

Australian Orders & Shipping

Orders will usually be dispatched within 2 to 3 business days of the purchase and usually take 5 - 10 business days for an Australian order to be received once the order is dispatched. Orders within Australia are shipped via Australia Post. Orders are packed and charged according to the volume of the order. 

International Orders & Shipping

Our international orders are shipped via Australia Post. International orders can take up to 30 business days to arrive, depending on your location. All customs charges are the responsibility of the purchaser.